Contact Us

Have a question, value suggestion, or want to report an issue? We'd love to hear from you.

Send us a message

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Stay up to date with value changes, new features and announcements.

How do I suggest a value change?

Use the form and select "Value suggestion or correction". Include the pet name, current value, and what you think it should be.

A pet is missing from the list — what do I do?

Select "Missing pet or item" in the form and let us know the name and category. We'll add it as soon as possible.

How quickly do you respond?

We aim to respond within 48–72 hours.